In this article, we will be discussing about the following error message: SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490).
About the Above Exception/Error Message
In case you are trying to install a SQL Server 2008 R2 service pack in a clustered SQL Server environment, under certain circumstances, the installation might fail along with reporting something similar to the below:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files. Exit code (Decimal): -568706566 Exit facility code: 1562 Exit error code: 14842 Exit message: Element not found. (Exception from HRESULT: 0x80070490) Start time: ….. End time: ….. Requested action: Patch
How to Easily Resolve the Issue
The first thing you can do, in order to easily resolve this error, is to check if there are any disks in the cluster that are offline. If this is the case, you need to bring the disks back online prior to trying again.
As a side note, for the recommended practice of patching clustered SQL Server instances you can read this article.
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Artemakis Artemiou, a distinguished Senior Database and Software Architect, brings over 20 years of expertise to the IT industry. A Certified Database, Cloud, and AI professional, he earned the Microsoft Data Platform MVP title for nine consecutive years (2009-2018). As the founder of SQLNetHub and GnoelixiAI Hub, Artemakis is dedicated to sharing his knowledge and democratizing education on various fields such as: Databases, Cloud, AI, and Software Development. His commitment to simplicity and knowledge sharing defines his impactful presence in the tech community.
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